AtomFiles

Download The App

Windows

Windows 10/11

Android

Android 15/16

Apple

iOS 17

NOT COMPATIBLE WITH
Samsung Devices // iOS 18 & 26

How To Use On Windows

We also provide pre-processed .BIN files of the animations from our Community Archive.

Install Software

Install the 5D Displayer Software
Windows Download

Open 5D Displayer

Under equipment type select 'F-Mini 11'
Click on 'select file' and select your video.
Use the scroll wheel to adjust the crop.
Trim the video as needed then hit Export.
Pick a location to save the file, then click 'Ok'

Copy The Files

Remove the Micro SD card from the back of the Atom.
Insert it into the SD card reader and connect it to your PC.
Copy the new .BIN file onto the SD Card.
Reinsert the SD card back into the Atom.

How To Use On Mobile

The recent iOS 18.6.2 update is currently causing a unique crashing issue with the Atom. Our team is working on a resolution. Until then, please upload files directly to the SD card using the provided reader and pre-processed .BIN files

Install App

Install the 5D Displayer App
Apple // Android APK

Connect To Wifi

Plug the Atom’s USB-C cable into an outlet or powerbank (5V/2A) to power on the device.
Open the wifi settings on your device and connect to network labeled with the prefix ‘3D’

Open 5D Displayer

Tap the + icon at the bottom right corner.
Select ‘Mobile Album’ & select your video.
Check the preview and trim or crop the video if needed.
Tap the ‘Send’ button and name your file (8 Character Limit) then tap ‘OK’

Troubleshooting

Technical Issues

General Issues

I can't upload videos using my iPhone

The recent iOS 18.6.2 update is currently causing a unique crashing issue with the Atom. Our team is working on a resolution. Until then, please use the windows software or upload files directly to the SD card using the provided reader and pre-processed .BIN files

I can't connect to the wifi on Samsung

As of right now, Samsung devices are unsupported due to a hardware limitation preventing Samsung devices from establishing a connection.

Please use the windows software or upload files directly to the SD card using the provided reader and pre-processed .BIN files

The app is blank / failed to connect

Please first ensure that you are connected to the device via wifi.
Allow 1-2 minutes for the device to find your phone's signal and connect.
If you are still struggling to connect, please try closing the app & reopening it.
You can also try disconnecting from the display's wifi and reconnecting
If this doesn't work, please try unplugging the device, and reconnecting it, allowing the device to restart.

I can't upload any new videos

If you try uploading new videos but the videos aren't appearing in the app, you may be out of space on the micro SD card.

Please try deleting one of your existing videos and reuploading to check if it was due to limited storage space.

I hear a static crackling sound

You may hear a static crackling sound when your device is turned on. This is from the speakers. If you need the device to be silent, please press the mute button on the provided remote.

Unfortunately, in order to keep the size of the display portable, we have to use a smaller speaker, this usually comes at the cost of audio quality. In order to keep the device as affordable as possible, we opted for these speakers as we felt the audio quality actually enhances the "hologram" feel.

However we are constantly looking for better alternatives to balance cost with quality as best as we can.

I didn't receive an SD card

The micro SD card comes already inserted into the fan, please check the short side of the fan blade, here you will find the SD.

Simply press down on the SD to eject it.

Can I combine videos into a playlist?

Right now we don't have a way of creating playlists inside the app or on our website, however the display accepts any mp4 video.

So you can download the videos you would like to turn into a playlist, then combine them together in a free app like capcut and export it out to upload.

Please keep in mind that the included SD card has limited space. If you want to upload every video in our archive, you will likely need to purchase additional storage.